THE JACK HUGHES FUND

Administered by Herefordshire Community Foundation

INTRODUCTION

In 2015 the Herefordshire Community Foundation took on the management of funds that were originally raised by the Herefordshire Proficiency Test Committee (HPTC). These are now being used to support a county wide training fund that is named after the late Jack Hughes, the founder of Herefordshire PTC, who did so much work in ensuring that training skills were accessible and available to the farming community in Herefordshire and in particular for young farmers.

The programme is available for farmers, aged over 40.

It will specifically provide funds to support those who require:

  • retraining or upskilling as they are leaving the industry.
  • training to support a new farm diversification enterprise.
  • training or business support for succession planning.

Funding will also be available for the following courses:

  • Safe use of pesticides – PA1, PA2, PA6.
  • Rodent control on farms.
  • Emergency first aid.
  • Food safety (Basic food hygiene).
  • Chainsaw Maintenance & Cross Cutting (CS30).

The Jack Hughes Fund will fund 70% of the cost of training up to a maximum of £150. Funding will be limited to one family member per annum.

The project will not support training retrospectively and places will be limited. Funding must be approved before the start of training. 

The funding is easy to access but please be aware that it will be paid after training is completed so you will need to fund the cost initially.

  1. 1
    Select which course you would like to go on and book a place on it.
  2. 2
    Complete the form below with all the details.
  3. 3
    Applications will be reviewed on the last Monday of January, March, May, July, September, November.
  4. 4
    You will receive notification of whether your application has been successful within two weeks of the review meeting. If your funding has been approved you will be able to reclaim part of your costs limited to a £150 per person or up to 70% of the cost of the training.
  5. 5
    To receive your money you will need to submit your certificate and a copy of the relevant invoice.
  6. 6
    Once this has been received you will receive a BACS payment reimbursing you.

JACK HUGHES FUND APPLICATIONS

YOUR CONTACT AND BANK DETAILS

Let us know how we can get in touch. And how we pay you by BACS, if your application is successful.



The training course details

We need an idea of the training course. And why you wish to take it.



More information?

Feel free to ask a question or simply leave a comment.


CONTACT US

Herefordshire Community Foundation,
The Fred Bulmer Centre,
Wall Street, Hereford HR4 9HP
Registered Charity No. 1094935
Registered in England and Wales No. 4468139

t: 01432 272550

ceo@herefordshirecf.org

Should you require any further information regarding HCF or need assistance in making an application please submit your enquiry using this form, or email or telephone using the details above. 

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THE COMPLAINTS PROCEDURE AT HCF
  1. Our Approach to Complaints

1.1 Herefordshire Community Foundation (HCF) aims to deal with all matters in a fair way which reflects the charity's aims and objectives. However, from time to time things may go wrong and in such cases, individuals may seek to complain. The purpose of this policy is to provide an efficient, transparent and fair way of dealing with any complaint.

1.2 Herefordshire Community Foundation is committed to providing a quality service to our stakeholders. Staff also strive to present themselves in a professional and courteous manner at all times. One of the ways in which the charity can continue to improve the service we offer is to listen and respond to the views of all our stakeholders, therefore HCF aims to ensure that:

  • there is an open and transparent procedure for making a complaint.
  • the complaints procedure is publicised so that people know how to contact us to make a complaint.
  • the complaint is dealt with promptly, politely and appropriately.
  • there is an appropriate response such as an explanation, an apology where we have got things wrong or information on any action taken.
  • lessons are learnt from complaints which are used to improve our service.
  • a confidential file of all complaints is kept centrally.
  1. How to Make a Complaint

2.1 If you have a complaint, please contact us as soon as possible.

2.2 All complaints should be made in writing by e-mail or letter. When writing or e-mailing your complaint, appropriate contact details should be provided such as an email address or a full postal address. Please address your complaint to: 

The CEO,
Herefordshire Community Foundation,
The Fred Bulmer Centre, Wall Street,
Hereford HR4 9HP

E-mail: ceo@herefordshirecf.co.uk

2.3 If the complaint relates to the CEO, the complaint should be made in writing by letter or email to the Chair of the Trustees at the above address or email:

chair@herefordshirecf.org

  1. The Process - Grants

3.1 Complaints relating to grant-making will be assessed by the CEO and a response will be sent within 5 working days of receipt. If it is not possible to issue a full reply within this time because a detailed investigation is required we will tell you what is being done to deal with your complaint, when you can expect the full reply and from whom. The CEO is required to report all complaints to the charity's board so they can monitor the handling of the complaint and ensure an appropriate response is given.

3.2 If you are not satisfied with the final response from the CEO you may ask for your complaint to be referred to the Chair of the Trustees for further investigation.

3.3  The referral will be acknowledged within 5 days of receipt and the Chair of the Board will aim to produce a decision within 20 days. If this is not possible you will be told what is being done to deal with your complaint and when you can expect the reply.

3.4 If following this second response you remain dissatisfied and if the nature of your complaint relates to funding received or not received, you can re-direct your complaint to the funding body where this is appropriate.

  1. The Process - Other complaints

4.1 Complaints relating to any non-grant making issue will be dealt with by the CEO and a response will be sent within 5 working days of receipt. If it is not possible to issue a full reply within this time because a detailed investigation is required we will tell you what is being done to deal with your complaint, when you can expect the full reply and from whom. Again, all complaints will be notified to the Board of Trustees so that they can monitor the action taken.

4.2 If you are not satisfied with the response from the CEO, you may ask for your complaint to be referred to the Chair of the Trustees.

4.3 The referral will be acknowledged within 5 days of receipt and the Chair of the Trustees will aim to produce a decision within 20 days. If this is not possible you will be told what is being done to deal with your complaint and when you can expect the reply. Any decision will be final.

External stage

Complaints that are sufficiently serious may be taken to the Charity Commission at any stage. Information about the kind of complaints the Commission can involve itself in may be found on their website at: charitycommission.gov.uk/publications/cc47.aspx

 

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