DONATIONS TO HCF

We welcome donations of any size to support our work in Herefordshire.

Whether you are an individual, family or charitable trust, or a business, there are many ways that you can give to make a difference to our community.

Donors may choose one of our five specific causes, or leave the choice to us. Plus we have a disaster relief fund ready to run, whenever it might be needed.

You can donate here by clicking on the "Donate Now" button below or direct to CAF bank 

Sort code: 40-52-40 Account number: 00021470

 

YOUR OWN CUSTOM FUND

We can help substantial donors establish their own named fund to support their favoured causes.

EDUCATION

Herefordshire Educational Charity Fund

Supporting county-based young people under 25, helping prepare school leavers for the work-place, and providing bursaries for further education.

HIGH SHERIFF'S FUND

For charitable organisations benefiting community cohesion, law and order, chosen by the High Sheriff.

CARE

Herefordshire Care Fund

Helping groups and individuals to overcome obstacles and challenges in their lives.

SURVIVING WINTER

Surviving Winter Fund

Help people with fuel bills. You could donate the Pensioner’s Winter Fuel Allowance to assist the less well-off.

ARTS, CRAFTS, CULTURAL

Herefordshire Art Fund

Monies raised could help young people stage a play, or a music group concert.

DISASTER RELIEF

If a major disaster hits Herefordshire, HCF is the designated fund manager for all public donations to help. You'll be able to donate as soon as the need arises. And we thank you in advance.

DONATE NOW

 

Use the form below for payments by credit or debit card. Card payers will go to the PayPal site and can pay there with their PayPal account or a card. You don’t need to have a PayPal account. If you wish to donate by cheque or BACS you’ll see instructions.

If you are a UK taxpayer please enter your address details and tick the box below to confirm and we can claim Gift Aid which will increase your donation by 25%. 

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Reclaim Gift Aid

Gift Aid It!Add 25% more to your donation at no cost to you. A Gift Aid declaration allows HEREFORDSHIRE COMMUNITY FOUNDATION to claim tax back on eligible donations. It means that for every £1 you donate to HEREFORDSHIRE COMMUNITY FOUNDATION we can claim back 25p, at no extra cost to you.

By ticking the "Yes" box, I agree I would like HEREFORDSHIRE COMMUNITY FOUNDATION to reclaim the tax on all qualifying donations I have made, as well as any future donations, until I notify them otherwise. I understand that if I pay less Income Tax and/or Capital Gains Tax than the amount of Gift Aid claimed on all my donations in that tax year I may be asked to pay any difference. I understand that HEREFORDSHIRE COMMUNITY FOUNDATION will reclaim 25p of tax on every £1 that I give.

What is Gift Aid?

Gift Aid does not cost you a penny more, but can add an additional 25p to every £1 you donate. When HEREFORDSHIRE COMMUNITY FOUNDATION receives a donation from a UK taxpayer, we're entitled to claim an amount of tax (calculated at the basic rate of income tax in that year) paid on that donation. Once you have given your permission for us to do this on your behalf, there is no need for you to do anything else.

All that is required is that you must be a taxpayer and that would have paid or will pay sufficient Income and/or Capital Gains Tax to cover all the Gift Aid claimed on all your donations in that tax year. Please note that it is your responsibility to pay any difference.

The amount of tax we claim will be 25% of the total value of your donations in that tax year. Furthermore, if you are a higher taxpayer, you are also entitled to claim the difference between the basic rate which we will claim and the amount of tax you have actually paid. For further details on how you can do this, please contact your tax office. If your tax situation changes and your gifts will no longer be eligible for the Gift Aid scheme please contact us and we will amend your record accordingly.

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Donation Total: £25.00

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CONTACT US

Herefordshire Community Foundation,
The Fred Bulmer Centre,
Wall Street, Hereford HR4 9HP
Registered Charity No. 1094935
Registered in England and Wales No. 4468139

t: 01432 272550

ceo@herefordshirecf.org

Should you require any further information regarding HCF or need assistance in making an application please submit your enquiry using this form, or email or telephone using the details above. 

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PRIVACY AND COOKIES

Our Privacy and Cookies Policy sets out how Herefordshire Community Foundation uses and protects any information that you give us when you use this site. Please click on the above link to see the policy in full.

THE COMPLAINTS PROCEDURE AT HCF
  1. Our Approach to Complaints

1.1 Herefordshire Community Foundation (HCF) aims to deal with all matters in a fair way which reflects the charity's aims and objectives. However, from time to time things may go wrong and in such cases, individuals may seek to complain. The purpose of this policy is to provide an efficient, transparent and fair way of dealing with any complaint.

1.2 Herefordshire Community Foundation is committed to providing a quality service to our stakeholders. Staff also strive to present themselves in a professional and courteous manner at all times. One of the ways in which the charity can continue to improve the service we offer is to listen and respond to the views of all our stakeholders, therefore HCF aims to ensure that:

  • there is an open and transparent procedure for making a complaint.
  • the complaints procedure is publicised so that people know how to contact us to make a complaint.
  • the complaint is dealt with promptly, politely and appropriately.
  • there is an appropriate response such as an explanation, an apology where we have got things wrong or information on any action taken.
  • lessons are learnt from complaints which are used to improve our service.
  • a confidential file of all complaints is kept centrally.
  1. How to Make a Complaint

2.1 If you have a complaint, please contact us as soon as possible.

2.2 All complaints should be made in writing by e-mail or letter. When writing or e-mailing your complaint, appropriate contact details should be provided such as an email address or a full postal address. Please address your complaint to: 

The CEO,
Herefordshire Community Foundation,
The Fred Bulmer Centre, Wall Street,
Hereford HR4 9HP

E-mail: ceo@herefordshirecf.co.uk

2.3 If the complaint relates to the CEO, the complaint should be made in writing by letter or email to the Chair of the Trustees at the above address or email:

chair@herefordshirecf.org

  1. The Process - Grants

3.1 Complaints relating to grant-making will be assessed by the CEO and a response will be sent within 5 working days of receipt. If it is not possible to issue a full reply within this time because a detailed investigation is required we will tell you what is being done to deal with your complaint, when you can expect the full reply and from whom. The CEO is required to report all complaints to the charity's board so they can monitor the handling of the complaint and ensure an appropriate response is given.

3.2 If you are not satisfied with the final response from the CEO you may ask for your complaint to be referred to the Chair of the Trustees for further investigation.

3.3  The referral will be acknowledged within 5 days of receipt and the Chair of the Board will aim to produce a decision within 20 days. If this is not possible you will be told what is being done to deal with your complaint and when you can expect the reply.

3.4 If following this second response you remain dissatisfied and if the nature of your complaint relates to funding received or not received, you can re-direct your complaint to the funding body where this is appropriate.

  1. The Process - Other complaints

4.1 Complaints relating to any non-grant making issue will be dealt with by the CEO and a response will be sent within 5 working days of receipt. If it is not possible to issue a full reply within this time because a detailed investigation is required we will tell you what is being done to deal with your complaint, when you can expect the full reply and from whom. Again, all complaints will be notified to the Board of Trustees so that they can monitor the action taken.

4.2 If you are not satisfied with the response from the CEO, you may ask for your complaint to be referred to the Chair of the Trustees.

4.3 The referral will be acknowledged within 5 days of receipt and the Chair of the Trustees will aim to produce a decision within 20 days. If this is not possible you will be told what is being done to deal with your complaint and when you can expect the reply. Any decision will be final.

External stage

Complaints that are sufficiently serious may be taken to the Charity Commission at any stage. Information about the kind of complaints the Commission can involve itself in may be found on their website at: charitycommission.gov.uk/publications/cc47.aspx