ABOUT US

FOUNDED

2002

£4,496,410

FINANCIAL ASSETS

ENDOWED ASSETS

£3,936,856

124

GRANTS IN 2017/2018 FINANCIAL YEAR

2017/2018 FINANCIAL YEAR GRANT AMOUNT

£246,110

THIS IS DANCEFEST, AN ORGANISATION PROMOTING DANCE DEVELOPMENT IN HEREFORDSHIRE

ABOUT US – WHAT WE DO

In Herefordshire, for Herefordshire – that’s why the Herefordshire Community Foundation exists. An independent charity making a real difference in and for our county.

COMMUNITY FOUNDATIONS…

  • Focus on fund development to give local communities an improved quality of life. We recognise that communities and voluntary organisations are the social ‘glue’ that binds our county together.
  • Help donors who want their charitable giving concentrated locally, secured over time and focused on specific aims.
  • Use locally-chosen, responsible trustees who understand Herefordshire’s needs.
  • Build local funds, so that help to the community can be long lasting. We know that the people of Herefordshire are generous in raising funds for good causes in the county. Our long-term endowment funds add to this, and safeguard monies for the future.
  • Handle funds on behalf of Government, Big Lottery Fund and other national organisations. Our knowledge of local networks means that funds reach those in need most efficiently.
  • Uniquely, we can give Government-funded grants and get GiftAid on donations destined for small organisations not registered as charities, who would otherwise be ineligible.
THROUGH ITS COMIC RELIEF FUND, HCF HELPED DANCEFEST’S JIGSAW PROJECT, WORKING WITH DISABLED AND NON-DISABLED PEOPLE IN HEREFORDSHIRE

ABOUT US – MEET THE TEAM

HCF has a board of trustees closely connected with different communities and interests in Herefordshire. Trustees are volunteers in line with our charitable status.

We are assisted by specialists who make recommendations. These grants panel members are selected for their expert knowledge of Herefordshire, its communities and the voluntary and community level organisations.

OUR PATRONS

The Dowager Countess of Darnley, Lord Lieutenant of Herefordshire.

The Right Reverend Richard Frith, Bishop of Hereford.

President: W. Lawrence Banks CBE, DL.

Lawrence Banks was the first chairman of the Foundation, from its inception in 2002. His family have lived in Kington for almost 200 years and have supported many causes in Herefordshire over that time. He has his own named fund with the Herefordshire Community Foundation.

Vice-president: Christine Forrester.

Christine has worked extensively with Third-Sector organisations around the world. She thought it odd that her home county did not have a Community Foundation and so in 2002, with the help of Richard Bulmer and Lawrence Banks, she set about establishing one. She remained a trustee for many years and is now Vice-President with her own named fund within the Herefordshire Community Foundation.

HEREFORDSHIRE COMMUNITY FOUNDATION TEAM

Left to right: Rachel Price Office Administrator, Claire Frowd Finance Officer, Philippa Spens CEO, and Sheenagh Davis Grants Officer.

We are all very happy to help with any questions that you may have.

THE TRUSTEES

Frank Myers MBE

Frank Myers MBE

Chairman

Frank Myers is a professional manager and management consultant with extensive experience of research and development, and business performance improvement.

He is currently chairman of the Herefordshire Business Board and a board member of the Marches Local Enterprise Partnership.

Wilma Gilmour

Wilma Gilmour

Trustee

Wilma has lived in Hereford for 30 years and has three children. Her late husband, Richard Bulmer, was one of the founders of the Herefordshire Community Foundation.

She taught English at Whitecross High School in Hereford until 2003 and later worked for Herefordshire Youth Counselling Trust as a project co-ordinator. She qualified and worked as a marriage guidance counsellor with Herefordshire Relate and worked as a volunteer family support worker with Homestart.

Oliver Cooke

Oliver Cooke

Trustee

Oliver has over 30 years of financial and business development experience gained in a range of quoted and private companies including over ten years’ experience as a Public Company Director. He has considerable experience in the fields of acquisitions, disposals, fundraising, turnarounds, restructuring and strategic transformation. He is a Chartered Accountant and Fellow of the Association of Chartered Certified Accountants.

Oliver moved to Herefordshire with his wife and three daughters in 2010 and wishes that he had made the move many years earlier!

Antony Lowther

Antony Lowther

Trustee

Antony was born in Herefordshire and had the good fortune to be able to return to the county, after working away for a few years, to join the family business which supplies steel framed buildings across the country. He has been actively involved in the third sector through several local charitable organisations.

David Snow

David Snow

Trustee

David enjoyed a career in the financial services industry in London for 20 years before returning to live in Herefordshire with his wife and three children.

He has a number of business interests locally and sits on the boards of several companies.

Shelagh Wynn

Shelagh Wynn

Trustee

Shelagh moved to Herefordshire in 2011 with her husband. She is a retired doctor, whose medical career was based in London, with a clinical practice in epilepsy. She was involved in post-graduate medical training at the Royal College of Physicians, and several medical organisations that promoted research and education in her field.

She serves as a trustee of the pension fund for the National Society for Epilepsy. Shelagh is on the executive committee of Herefordshire Growing Point, and has a keen interest in horticulture. She joined The Herefordshire Community Foundation as a trustee in August 2013.

WITH OUR HELP, THE QUAKE CAFE AT THE BRASSHOUSE COMMUNITY CENTRE, HAS BEEN GIVING CHEF SKILLS TO YOUNG WOMEN

ABOUT US – ACCOUNTS AND ANNUAL REPORTS

Click a report to download/view the PDF document.

THE HEREFORD ARTS AND OLDER PEOPLE PROJECT GOT PERFORMANCE FUNDING

CONTACT US

Herefordshire Community Foundation,
The Fred Bulmer Centre,
Wall Street, Hereford HR4 9HP
Registered Charity No. 1094935
Registered in England and Wales No. 4468139

t: 01432 272550

ceo@herefordshirecf.org

Should you require any further information regarding HCF or need assistance in making an application please submit your enquiry using this form, or email or telephone using the details above. 

SITE MAP

PRIVACY AND COOKIES

Our Privacy and Cookies Policy sets out how Herefordshire Community Foundation uses and protects any information that you give us when you use this site. Please click on the above link to see the policy in full.

THE COMPLAINTS PROCEDURE AT HCF
  1. Our Approach to Complaints

1.1 Herefordshire Community Foundation (HCF) aims to deal with all matters in a fair way which reflects the charity's aims and objectives. However, from time to time things may go wrong and in such cases, individuals may seek to complain. The purpose of this policy is to provide an efficient, transparent and fair way of dealing with any complaint.

1.2 Herefordshire Community Foundation is committed to providing a quality service to our stakeholders. Staff also strive to present themselves in a professional and courteous manner at all times. One of the ways in which the charity can continue to improve the service we offer is to listen and respond to the views of all our stakeholders, therefore HCF aims to ensure that:

  • there is an open and transparent procedure for making a complaint.
  • the complaints procedure is publicised so that people know how to contact us to make a complaint.
  • the complaint is dealt with promptly, politely and appropriately.
  • there is an appropriate response such as an explanation, an apology where we have got things wrong or information on any action taken.
  • lessons are learnt from complaints which are used to improve our service.
  • a confidential file of all complaints is kept centrally.
  1. How to Make a Complaint

2.1 If you have a complaint, please contact us as soon as possible.

2.2 All complaints should be made in writing by e-mail or letter. When writing or e-mailing your complaint, appropriate contact details should be provided such as an email address or a full postal address. Please address your complaint to: 

The CEO,
Herefordshire Community Foundation,
The Fred Bulmer Centre, Wall Street,
Hereford HR4 9HP

E-mail: ceo@herefordshirecf.co.uk

2.3 If the complaint relates to the CEO, the complaint should be made in writing by letter or email to the Chair of the Trustees at the above address or email:

chair@herefordshirecf.org

  1. The Process - Grants

3.1 Complaints relating to grant-making will be assessed by the CEO and a response will be sent within 5 working days of receipt. If it is not possible to issue a full reply within this time because a detailed investigation is required we will tell you what is being done to deal with your complaint, when you can expect the full reply and from whom. The CEO is required to report all complaints to the charity's board so they can monitor the handling of the complaint and ensure an appropriate response is given.

3.2 If you are not satisfied with the final response from the CEO you may ask for your complaint to be referred to the Chair of the Trustees for further investigation.

3.3  The referral will be acknowledged within 5 days of receipt and the Chair of the Board will aim to produce a decision within 20 days. If this is not possible you will be told what is being done to deal with your complaint and when you can expect the reply.

3.4 If following this second response you remain dissatisfied and if the nature of your complaint relates to funding received or not received, you can re-direct your complaint to the funding body where this is appropriate.

  1. The Process - Other complaints

4.1 Complaints relating to any non-grant making issue will be dealt with by the CEO and a response will be sent within 5 working days of receipt. If it is not possible to issue a full reply within this time because a detailed investigation is required we will tell you what is being done to deal with your complaint, when you can expect the full reply and from whom. Again, all complaints will be notified to the Board of Trustees so that they can monitor the action taken.

4.2 If you are not satisfied with the response from the CEO, you may ask for your complaint to be referred to the Chair of the Trustees.

4.3 The referral will be acknowledged within 5 days of receipt and the Chair of the Trustees will aim to produce a decision within 20 days. If this is not possible you will be told what is being done to deal with your complaint and when you can expect the reply. Any decision will be final.

External stage

Complaints that are sufficiently serious may be taken to the Charity Commission at any stage. Information about the kind of complaints the Commission can involve itself in may be found on their website at: charitycommission.gov.uk/publications/cc47.aspx

 

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