#iwill FUND

A definition:

“Young people taking practical action in the service of others in order to create positive social change that is of benefit to the wider community as well as to the young person themselves.”
Young Foundation

#iwill includes volunteering, fundraising and campaigning.



#iwill has huge potential to create enjoyable opportunities and skills development for young people, benefiting local people and places.

The aim of this grant is to raise the level and quality of youth social action. The programme aim is to increase youth social action by 50% by 2020 taking the percentage of young people that volunteer from 40% to 60%.

Social action involves activities such as campaigning, fundraising and volunteering, all of which enable participants to make a positive difference to their communities.

Social action develops the skills and knowledge of young people that employers look for.

The definition of young people is between 10 and 20, and up to 25 for disabled young people.

Step Up To Serve, Big Lottery Fund and the government Office for Civil Society have invested £2,000,000 this year to fund groups delivering youth social action opportunities. Local fundraising is also a key part of the #iwill programme.


The Youth Social Action Fund will provide funding of between £1000 and £5000 for each project.

  • The funding is for community groups working in England.
  • This fund is open to registered charities, constituted community groups and other charitable organisations including Social Enterprises and CICs.
  • National organisations with local branches (with their own management committee and bank account) can apply.
  • New groups that fulfil all the other criteria are welcome to apply.
  • Projects do not have to be led by a youth group.
  • The fund is to deliver social action opportunities amongst young people age 10 to 20 years old when the programme begins, or 25 for disabled people.
  • Applications should be for a project that lasts up to a year.
  • Projects do not have to last a year, e.g. they can be one-off events
  • Repeat funding is a possibility.
  • Community groups that can draw in match-funding are encouraged to apply. The presence of match funding will not affect our assessment of your application.
  • Projects can deliver opportunities in a range of contexts and settings:  for example online, extracurricular, in clubs and groups, informally, or as part of structured programmes.
  • Groups should engage young people in ongoing regular volunteering OR demonstrate how another youth-led method will be as effective at engaging young people in social action. (For example regular ongoing volunteering may not be achievable for the young people you engage).
  • Core costs are eligible if the other criteria are met, including how the project meets the principles of great youth social action.

Groups must demonstrate that their programme can meet the following quality principles of great youth social action:

  • Reflective
  • Challenging
  • Youth-led
  • Socially Impactful
  • Progressive
  • Embedded

More details about the principles can be found on the #iwill website. It is important to read these before applying.


  • Seek to increase participation from young people from lower social economic groups and people who might not usually take part in social action, e.g. engage new volunteers.
  • Embed skills in young people/the wider community while delivering. For example, listening skills, maths and English, cooking, media and communications, evaluation and capturing success.
  • Clearly demonstrate principles of great youth social action. For example:  an enjoyable project that enhances young people’s social lives, provides the opportunity to meet new people, positively impacts the wider community and develops longer term connections between volunteers and the wider community.
  • Have a plan to measure and report positive changes made.
  • Demonstrate sustainability beyond the life of this grant.

Your group does not have to be a registered charity but must have charitable aims. We expect an organisation to have the following as appropriate:

  • A written constitution/set of rules that sets out the organisation’s purpose, and how it is managed.
  • A list of those involved in running the organisation, including trustees if appropriate.
  • A copy of your most recent annual accounts or financial records showing the balance of funds, income and expenditure. If you do not have financial records that cover a full year, you will need to provide what records you have currently.
  • A bank account in the name of the organisation with at least two signatories, and original bank statements. Alternatively, if you belong to a small organisation that does not have a bank account, another charitable organisation could look after the funds for you. But you must provide written authorisation from the organisation that will do this.
  • A safeguarding policy if your organisation works directly with children or vulnerable adults.
  • An equal opportunities policy if your organisation employs staff.
  • Statutory services – statutory organisations cannot bid for the fund.
  • Activities promoting party political activity.
  • Capital costs / equipment. (Purchase of refreshments for volunteers is okay).
  • Individual sponsorship.
  • Activities generating private profit.
  • Faith groups are welcome to apply but activities which evangelise or proselytise religious beliefs will not be eligible. Projects that only work with one faith are also not eligible.

We will ask for the following documents. If you do not have the required documents we will still consider your application. (When you apply please upload a note explaining what you need support with.)

  • A copy of your governing document (e.g. constitution, memorandum and articles or set of rules).
  • A copy of your most recent annual accounts or management accounts if these are unavailable.
  • A photocopy of a bank statement no more than three months old. The bank account must be in the name of the organisation applying.
  • Copies of your safeguarding and equal opportunities policies, if you need support with safeguarding we suggest seeking guidance from the Safe Network. www.safenetwork.org.uk/resources/Pages/policies_and_procedures.aspx
  • A list of the names and addresses of your management committee. You need a minimum of three unrelated management committee members to be eligible for the grant.

We are looking to fund projects ranging:

  • From traditional social action such as regular youth volunteering at a care home.
  • To newer ways to create positive social impact such as micro-volunteering activities where individual young people decide what they want to do. For example a group of friends might create a social media campaign promoting positive body image.

We want to fund enjoyable projects that build and share skills and demonstrate positive impact on the wider community.

We anticipate that projects will:

  • Increase empathy and understanding of the positive impact young people make.
  • Bring benefits to older people, children, local business, schools and those that supported / tutored the young people.

And that positive elements for young people will include:

  • Having fun
  • Making friends
  • Trying new things
  • Taking about things in new ways with new people
  • New skills and Improving CV’s
  • Being invited to help with more activities

Some ideas to show the range of possible activities:

  • A drop in where young people teach others new skills such as coding/bike maintenance/nail art (or all three).
  • Bite-size events for young people to train an organisation’s staff on the latest social media.
  • Teaching young people interview and video editing skills and then supporting the young people to interview stakeholders and create a set of voxpop videos for the website of a local organisation.
  • Growing vegetables at the city farm and then selling them (which builds more skills and relationships than painting the farm’s shed).
  • See the case studies below too.
  • Involve young people in planning, delivery and evaluation – ask young people for advice.
  • Sociable enjoyable activities where young people can be with their friends or make new friends are likely to work well.
  • Opportunities to learn useful skills and demonstrate reliability are valued.
  • Regular activities held at the same time every week may work well, but may not always be the right formula.
  • Flexibility and responsiveness is key to maximum engagement.
  • Email, text and social media mean convenient sessions can be planned and publicised quickly.
  • Bite size events are a good option and help overcome bookings and timings challenges.
  • Consider prioritising warm weather but not exam time. Many people don’t like to go out in the rain, especially in winter.

To share your own tips on engaging young people in social action please email aalferoff@ukcommunityfoundations.org  

We know that community organisations have expertise in this area. If you have any questions about eligibility, the application process or would like to discuss your application before you apply, contact the HCF grants administrator on 01432 272550 or send us an email  administrator@herefordshirecf.org



Turtle Dove received £3500 to support 15 young women to plan, deliver and review intergenerational social community events and workshops.

The young women were experiencing various issues such as economic deprivation, social isolation, mental health issues, disadvantaged family background, housing and homelessness issues and a lack of educational attainment. They had low self-esteem and low confidence in accessing education, employment, training and voluntary work.

The women engaged with older people through intergenerational events run with other partners including Dementia Compass and Ditchburn Place housing scheme.

Events include afternoon teas, tea dances, art workshops and social activities for older people in the community.

Benefits for the young women included: Improved employability such as time keeping, communication skills, problem solving skills, teamwork, money handling, and skills such as food hygiene knowledge, design and promotion and awareness of working with older people. The young women also received time credits or gift vouchers for participation.

Benefits to the community included: Improved perception of young people; reduced isolation and improved mental health for those involved.

This positive impact on wider society through the young women’s participation and consequent improved mental health and employability may also help reduce pressure on local services.


Waterbeach and Landbeach Action for Youth (WAY) received £2,851 to provide an Aspirational Lives Training programme for young people aged 11-16 years.

The programme was designed to teach the young people how to make healthy lifestyle choices and become valuable members of their community.

Sessions included maintaining good mental health; building self-esteem; healthy eating and cooking; volunteering and community development.

The community volunteering sessions included four organised community litter picks; a Christmas present collection which the young members delivered to the local Teenage Cancer Unit, and a Christmas meal that the young members provided for isolated local residents.

74 young people volunteered at 14 different community events. The majority had never volunteered before and for almost half of the young people it was their first time being involved with a community event.

The project has helped the young people to grow in confidence by supporting them to participate in things they would not normally have chosen to do. 22 of the young people are now engaged in regular volunteering as a result of the project, with many more hoping to get involved soon.


Porch Project received a grant of £5,000 towards the cost of setting up and running the Street Reach Project, to encourage youth volunteering in and around Hadleigh.

Young people took part in a competition to produce a logo for the event. A working group of young people coordinated the project, considering what procedures need to be put in place, including first aid training and safeguarding.

The event ran over a May weekend with the main aim of the project being to support anyone in Hadleigh that needed help, including shopping, gardening, street cleaning etc. Young people formed four teams, with ten young people and two team leaders in each team.

For example a 90-year-old lady asked for help with her overgrown garden. The brambles, weeds and grasses were waist high. The young volunteers weeded, strimmed and mowed. By the end of the morning the garden was clear and her lovely rose bushes were once again visible.

When the team returned later in the day to collect equipment, this frail elderly lady was sitting out in her garden with a very big smile and she was effusive in her thanks. The difference the young people made to the quality of life of this lady was immense.


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Herefordshire Community Foundation,
The Fred Bulmer Centre,
Wall Street, Hereford HR4 9HP
Registered Charity No. 1094935
Registered in England and Wales No. 4468139

t: 01432 272550


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  1. Our Approach to Complaints

Herefordshire Community Foundation is committed to providing a quality service to our stakeholders. Staff also strive to present themselves in a professional and courteous manner at all times. One of the ways in which The Foundation can continue to improve the service we offer is to listen and respond to the views of all our stakeholders, and we view complaints as an opportunity to learn, as well as being the chance to put things right for the person or organisation making the complaint.

Our policy and approach to complaints is:

  • there is an open and transparent procedure for making a complaint.
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  • the complaint is deal with promptly, politely and appropriately.
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  1. How to Make a Complaint

2.1 If you have a complaint, please contact us as soon as possible.

2.2 All complaints should be made in writing, by e-mail or letter. When writing or e-mailing your complaint appropriate contact details should be provided such as an email address or a full postal address. Please address your complaint to the Foundation’s Chief Executive Officer at:

The CEO,
Herefordshire Community Foundation,
The Fred Bulmer Centre, Wall Street,
Hereford HR4 9HP

E-mail: ceo@herefordshirecf.co.uk

2.3 If the complaint relates to the CEO, the complaint should be made in writing, by letter or in email, to the Chairman of the HCF, Mr Frank Myers, at:

FAO of The Chairman only,
Herefordshire Community Foundation,
The Fred Bulmer Centre, Wall Street,
Hereford HR4 9HP

E-mail: chairman@herefordshirecf.co.uk

  1. The Process - Grants

3.1 Complaints relating to grant-making will be assessed by the CEO, and a response will be sent within 5 working days of receipt. If it is not possible to issue a full reply within this time – for instance, because a detailed investigation is required – we will tell you what is being done to deal with your complaint, when you can expect the full reply, and from whom. The CEO is required to report all complaints to the Board of the Foundation, so they can monitor the handling of the complaint and ensure an appropriate response is given.

3.2 If you are not satisfied with the final response from the CEO, you may ask for your complaint to be referred to the Chair of the Trustees, for further investigation.

3.3  The referral will be acknowledged within 5 days of receipt, and the Chair of the Board will aim to produce a decision within 20 days. If this is not possible, you will be told what is being done to deal with your complaint and when you can expect the reply.

3.4 If following this second response you remain dissatisfied, and if the nature of your complaint relates to funding received or not received, you can re-direct your complaint to the funding body, where this is appropriate.

  1. The Process - Other complaints

4.1 Complaints relating to any non-grant making issue will be dealt with by the CEO, and a response will be sent within 5 working days of receipt. If it is not possible to issue a full reply within this time – for instance, because a detailed investigation is required – we will tell you what is being done to deal with your complaint, when you can expect the full reply, and from whom. Again, all complaints will be notified to the Board of Trustees, so that they can monitor the action taken.

4.2 If you are not satisfied with the response from the CEO, you may ask for your complaint to be referred to the Chair of the Trustees.

4.3 Complaints will be acknowledged within 5 days of receipt, and the Chair of the Trustees will aim to produce a decision within 20 days. If this is not possible, you will be told what is being done to deal with your complaint and when you can expect the reply. Any decision will be final.


External stage

A complainant can complain to the Charity Commission at any stage. Information about the kind of complaints the Commission can involve itself in may be found on their website at: charitycommission.gov.uk/publications/cc47.aspx